Docklands Man and Van Accessibility Statement

Docklands Man and Van is committed to providing an accessible online experience for all visitors, including disabled users and people using assistive technologies. This Accessibility Statement explains the steps we take to support an accessible Docklands Man and Van service area through our website and how you can contact us with any accessibility issues.

Our Accessibility Commitment

We aim to make the Docklands Man and Van website easy to use and understand for everyone, regardless of technology or ability. Our goal is to align our website with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

We regularly review our website to identify and correct accessibility issues, particularly on pages that describe our accessible Docklands man and van area, services, and pricing.

Conformance with WCAG 2.1 AA

We are working towards full conformance with WCAG 2.1 Level AA standards. This includes ensuring that content is perceivable, operable, understandable, and robust. While not every part of the site may yet be fully compliant, we are actively updating features and content to move closer to WCAG 2.1 AA conformance across the Docklands Man and Van website.

Screen Reader Support

The Docklands Man and Van website is designed to support common screen reader technologies by using clear headings, logical structure, and descriptive text. We aim to ensure that important information about our man and van services, coverage across the Docklands area, and booking processes can be accessed using screen readers.

Images that convey important information are given descriptive text so that users relying on screen readers can understand the purpose of the image. We avoid using images of text wherever possible, and when text is used in images, we work to provide equivalent text alternatives.

Keyboard Navigation

We understand that some users navigate websites without a mouse. The Docklands Man and Van website is being developed so that the main navigation and key content areas can be reached and operated using a keyboard alone.

Our aim is that users can move through navigation menus, forms, and buttons using the keyboard, in a logical order, and with a visible focus indicator so it is clear where you are on the page. We are continuously reviewing our pages to reduce keyboard traps and ensure controls can be easily activated using the keyboard.

Text, Colour and Layout

We use readable font sizes, clear headings, and sufficient colour contrast to improve legibility. Content is laid out in a simple, consistent way, so users can find key information about our accessible Docklands man and van services without unnecessary complexity or distraction.

Where possible, text can be resized using browser settings without breaking the layout, helping users who need larger text to read content comfortably.

Ongoing Improvements

Accessibility is an ongoing process. As we develop new pages or features for the Docklands Man and Van website, we aim to design and test them with accessibility in mind. We welcome feedback from users who rely on assistive technologies or who experience barriers when using our website, so we can prioritise improvements that have the greatest impact.

Contact for Accessibility Requests

If you have difficulty using any part of the Docklands Man and Van website, or if you need information about our services in a different format, such as large print or plain text, you can contact us using the contact form on our website. Please include the page or service you were trying to access and describe the problem you experienced.

We will review your request and aim to respond within a reasonable timeframe. Where possible, we will provide the information you need in an accessible format or work with you to find another suitable way to access our Docklands Man and Van services.

Feedback and Reporting Issues

Your feedback helps us make the Docklands Man and Van website more accessible for everyone. If you encounter an accessibility barrier, notice an area that could be improved, or have suggestions for making our accessible Docklands man and van information clearer, please let us know via our website contact form.

We take accessibility seriously and will use your feedback to guide future updates and improvements.